Impact & Improvements

Across Microsoft, Meta, and Expedia Group, I’ve built a career around improving programs, processes, communication systems, and employee experiences. My work consistently focuses on clarity, efficiency, engagement, and scalable impact across global teams and fast‑moving environments.

Culture & Employee Experience

  • Led culture and engagement programs across four Microsoft sites, creating inclusive experiences that strengthened connection and belonging.

  • Designed and delivered site‑wide events, communication touchpoints, and engagement strategies that improved morale and alignment.

  • Tailored corporate culture initiatives to local needs and cultural practices, increasing relevance and participation.

Program & Operational Excellence

  • Built structure in ambiguous environments by coordinating cross‑group, global initiatives and managing multiple fast‑moving projects simultaneously.

  • Improved strategic processes and workflows at Microsoft, helping teams work more efficiently and with clearer expectations.

  • Managed budgets, invoices, and PO submissions to maintain operational and financial accountability.

  • Created dashboards, visuals, and reporting systems that surfaced insights and supported better decision‑making.

Training, Enablement & Capacity Building

  • Managed Meta’s global interviewer training and capacity program, improving efficiency and scaling the interviewer pool.

  • Launched three automated eLearning modules and built tools to track training quality and program health.

  • Facilitated trainings, workshops, and onboarding sessions for groups of 250+ employees, consistently earning high satisfaction scores.

Communication Strategy & Content Systems

  • Developed communication strategies that improved clarity, alignment, and engagement across large, distributed teams.

  • Redesigned newsletters for audiences of 4,000–24,000 employees, increasing open rates up to 76% and saving hours of manual work through automation.

  • Built content calendars, asset libraries, and messaging frameworks that streamlined how information was shared.

Change Management & Collaboration

  • Led change initiatives across HR, Recruiting, and business teams, improving adoption of new tools, processes, and programs.

  • Managed global rollouts, including a new background check vendor and a digital interviewing program.

  • Partnered with stakeholders across functions and regions to align priorities, manage expectations, and deliver consistent results.